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The Best Reason For Your Brand To Be On Social Media
Your brand is on social media, but why? It’s not just to garner Likes and Follows. And it’s not just to blast out one-sided messages through the megaphone that is Twitter. Expanding your reach and raising brand awareness is a lofty goal, but that’s not the whole kit and kaboodle, either.
So, let’s cut to the chase: the most important reason your brand should be on social media is to conduct and improve your customer service.
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