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Beware your client’s competition!

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Nick and I were talking about this article/post we saw recently about a silly lawsuit over a kitty litter commercial.
Nick thinks this is a positive for The Clorox Co. because the plaintiff (Arm & Hammer) looks silly “Cats do not talk.” Really?
I understand why he might see this as positive publicity for Clorox, but I disagree.  In my experience with retail, the old adage “there’s no such thing as bad publicity” does not always ring true; particularly in the mind of the client, there absolutely IS bad publicity.
In the fierce world of retail, a lawsuit like this could be seen as simply that, A LAWSUIT.  What AE wants to hear “Your ad campaign got me sued?”  Even if the plaintiff is grasping at straws and the suit is frivolous, it’s still a lawsuit.  Many retail clients might think a lawsuit over a marketing message could deter other consumers from shopping their stores.  And in retail, there is nothing worse than reduced foot traffic and reduced sales!
What do you think? Is a lawsuit like this a good thing or bad thing?

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Ed Sharp

Ed brings 15 years of traditional and digital media sales experience to the agency, giving us a perspective most agencies don’t have. When he’s not working or seeking new knowledge, Ed hangs out with his wife, two kids, two dogs, one cat, and a hamster. And yes, the cat and hamster are best friends.

Chaney Given

Chaney is a talented and accomplished designer and illustrator, who has expanded his skill set to include motion graphics and video editing. With nearly a decade of experience, his client work includes Waterstep, Baptist Health, the Archdiocese of Louisville Catholic Schools, First Harrison Bank, and many more