Search
Close this search box.
Search
Close this search box.

Customer Service would Buy AT&T a lot more than Direct Mail

Share This Post

I recently began a quest to lower my television and internet bills.  I called my current provider to see what kind of deals they’d cut me, and unless I wanted to bundle with a landline, my cost-saving mission was not going to be successful.
It got me thinking about how often I see advertisements for home phone lines though.  And it kind of started to irritate me thinking the only way I could bring down my rates would be by giving them more money for a service I don’t need – a service many people don’t need.  I mean, does anyone have a landline anymore?  I could count on one hand the people I know with one.  Everyone has a cell phone nowadays, and most people I know use it for their “home phone.”
So why do they push so hard?  Every other day I get a postcard in the mail advertising for home phones.  Every time I call AT&T or Insight I have to listen to an on-hold message about how I need one.  Seems to me if they stopped spending advertising dollars on an obsolete service, and offered savings on the services I already have, I’d be a much happier customer.

More To Explore

Current360 2024 Predictions crystal ball

2024 Predictions

Thanks to everyone who responded to our 2024 Predictions survey last month. While the sample size wasn’t quite the size of a Pew or Nielsen,

Tradition and digital media crown become digital

The King is dead.
Long Live the King.

No we’re not talking about Charles VII or his father Charles VI. Instead, we’re recognizing the passing of the baton after years of shifts from

Contact Us

"*" indicates required fields

I am not a robot
Ed Sharp Current360 headshot

Ed Sharp

Ed brings 15 years of traditional and digital media sales experience to the agency, giving us a perspective most agencies don’t have. When he’s not working or seeking new knowledge, Ed hangs out with his wife, two kids, two dogs, one cat, and a hamster. And yes, the cat and hamster are best friends.

Chaney Given

Chaney is a talented and accomplished designer and illustrator, who has expanded his skill set to include motion graphics and video editing. With nearly a decade of experience, his client work includes Waterstep, Baptist Health, the Archdiocese of Louisville Catholic Schools, First Harrison Bank, and many more